Responsible Gambling at Spinsy Casino

Setting Limits Before Losses Add Up

Deposit limits, loss limits and session time alerts are available directly in your account settings and can be set the first time you log in, before making a first deposit. Reducing an existing limit or shortening a session alert takes effect immediately once saved. Raising a limit, or removing one entirely, only takes effect after a cooling-off period, so a moment of frustration after a losing session cannot be used to immediately raise your own spending ceiling. Self-exclusion is also available from account settings for a player who wants to close their Spinsy account for a fixed period or indefinitely; this is a tool applied to your account with Spinsy specifically and is separate from any provincial self-exclusion program, since Spinsy is not registered with a Canadian provincial regulator. Treat gambling strictly as paid-for entertainment rather than a way to recover a loss or supplement income. Decide on a budget in CAD before you start a session, based on money you can afford to not see again, and stop once that amount is reached regardless of how the session is going. A win is a good reason to stop for the day just as much as a loss is.

Recognizing When Play Has Become a Problem

Warning signs include chasing losses by increasing bet size or deposit frequency to try to win back money already lost, spending more time or money than planned on a regular basis, borrowing money to fund play, hiding the extent of play from family members, and feeling anxious or irritable when not playing. Using the deposit and session limits described above, or reaching out to one of the support services below, is worth doing at the first sign of any of these patterns rather than waiting for them to escalate.

Keeping the Platform for Adults Only

Spinsy requires all players to confirm they are 19 years of age or older at registration (18 or older in Alberta, Manitoba and Quebec), and identity verification during the KYC process, which checks a government-issued photo ID such as a driver’s licence or passport, confirms the birth date supplied at sign-up before a first withdrawal is processed. Parents and guardians who share a device or household internet connection with a minor should apply device-level or browser-level parental controls, since these restrict access to gambling sites independently of any age check performed by Spinsy at the account level. Shared family computers and tablets are the most common way a minor ends up on a gambling site, so a control set at the operating system or router level closes that gap even if login credentials are later discovered.

Where to Get Free, Confidential Help

Support for problem gambling is available free of charge across Canada, independent of Spinsy. The Responsible Gambling Council maintains a directory of confidential helplines for every province and territory. Ontario residents can reach ConnexOntario 24/7 at 1-866-531-2600, and British Columbia residents can reach Gambling Support BC 24/7 at 1-888-795-6111. Anyone in Canada in crisis can call or text 9-8-8 to reach the 9-8-8 Suicide Crisis Helpline at any hour. These services are independent of Spinsy and are not able to close or manage your Spinsy account; use the limit and self-exclusion tools in your account settings for that.